In this position, Eric provides oversight to the Technical Support Team through leadership, advice, technical knowledge, and support to product management. Eric continues to provide technical support for the Pacific Northwest (USA) and Western Canada.
Eric has been with Indium Corporation for over ten years, starting as a laboratory technician under the direction of Dr. Ning-Cheng Lee and then in the field of technical support, including serving as a Senior Technical Support Engineer. He is an SMTA-certified process engineer (CSMTPE) and is certified as a Six Sigma Green Belt from Dartmouth College's Thayer School of Engineering. He is also a certified IPC-A-600 and 610D Specialist. Eric has an associate's degree in Engineering Science from Herkimer County Community College and has authored several technical papers and articles.
Eric has experience in developing new solder paste flux chemistries, performing residual gas analysis of hermetic electronic packages, and developing electroless nickel-plating bath chemistries. Eric is based at Indium Corporation's global headquarters in Clinton, NY. He also authors a technology blog, which can be found at blogs.indium.com/blog/eric-bastow.
Indium Corporation is a premier materials supplier to the global electronics, semiconductor, solar, thin-film and thermal management markets. Products include solders, preforms, and fluxes; brazes; sputter targets; indium, gallium, and germanium chemicals and sourcing; and Reactive NanoFoil®. Founded in 1934, Indium has global technical support and factories located in China, Singapore, South Korea, the United Kingdom, and the USA.