Technical Support

Comprehensive Talent

"INDIUM CORPORATION OFFERS THE LARGEST SMTA-CERTIFIED PROCESS ENGINEER TEAM, WORLDWIDE, IN THE INDUSTRY."

Applications Engineers assist in the selection of an Indium Corporation product best suited for a specific application. Thoroughly knowledgeable in all facets of Materials Science as it applies to the electronics, semiconductor, and optoelectronic sectors, Application Engineers provide advice in:

Technical Support Engineers bring years of SMT expertise, and the knowledge of hundreds of key industry contacts, to your manufacturing floor. Their mission is to optimize the performance of your manufacturing process through proper and creative application of Indium Corporation’s material technologies.

When new interconnect materials are required, Technical Support Engineers will act as the liaison between you, Indium Corporation’s Research and Development laboratory, and outside experts.

Research and Development Scientists advance material science for the creation of new and unique products for electronics, semiconductor, and optoelectronics assembly.

The team is headed by Dr. Ning-Cheng Lee, an SMTA Member of Distinction, author, and well-known expert in materials science and SMT assembly.

Dr. Lee is the author of numerous award-winning papers, and two technical textbooks on SMT assembly and lead-free soldering. He has presented many courses at technical conferences throughout North America, Europe, and Asia.

View our Technical Support Directory.

Full Range of Support

Indium’s Process Simulation Lab

Provides Applications Engineers with the tools to work with you and industry partners on designed experiments to fully characterize SMT assembly materials and their use in leading-edge technology applications, including:

Indium's Process Simulation Lab offers the following capabilities:

Technical Support - When you need it.

You have challenges, opportunities, and new processes to address. Indium’s technical expertise is available in several forms:

Online Support:
Powerful, interactive, online technical knowledgebase
knowledge.indium.com
Available 24/7
Powerful, interactive, self-help technical knowledgebase
Customer-rated answers

Phone & Email:
Personal service
Customized information
Technical Support Directory

Training Workshops:
General or specific training
Your site or off-site
Customized to meet your needs

Site Visits:
Total focus on YOUR issues
Spotlight on your process