Technical Support Directory
Rapid Response Team
| Name/Title | Contact Info | Product Specialization | Technology Specialization | Region |
|---|---|---|---|---|
| JAMES SLATTERY Vice President Technical Support 
|
Tel: +1-(800) 4-INDIUM or +1-(315) 881-7541 Fax: +1-(315) 853-1000 jslattery@indium.com |
Specialty solders, flux, indium chemicals, and plating baths. | Solder alloy/flux recommendations for customer design requirements. Application assistance for indium metal, and chemicals. | Global |
| CHRIS ANGLIN Technical Support Engineer
|
Tel: +1-(800) 4-INDIUM or +1-(315) 381-7556 Fax: +1-(315) 853-1000 canglin@indium.com |
Solder paste, TACfluxes, wave solder flux, polymer products for SMT assembly. Solder alloy and pure indium fabrications including preforms, Integrated preforms, wire and ribbon for electronic assembly. Solder paste, flux, alloy & interconnect polymers selection assistance for electronic packaging. SMT process optimization and troubleshooting. | Solder preform & other solder fabrications application assistance. Indium metal application assistance. | North America |
| ERIC BASTOW Technical Support Engineer
|
Tel: +1-(800) 4-INDIUM or +1-(315) 381-7504 Fax: +1-(315) 853-1000 ebastow@indium.com |
Solder paste, TACfluxes, wave solder flux, polymer products for SMT assembly. Solder alloy and pure indium fabrications including preforms, Integrated preforms, wire and ribbon for electronic assembly. Solder paste, flux, alloy & interconnect polymers selection assistance for electronic packaging. SMT process optimization and troubleshooting. | Solder preform & other solder fabrications application assistance. Indium metal application assistance. | North America |
| ED BRIGGS Technical Support Engineer |
Tel: +1-(800) 4-INDIUM or +1-(315) 381-7519 Fax: +1-(315) 853-1000 ebriggs@indium.com |
Solder paste, TACFluxes, wave solder flux, polymer products and other products for SMT assembly. | Fluxes, solder paste and alloy selection for application assistance. | North America |
| RICHARD BROOKS Technical Manager
|
Tel: +1-(817) 528-3697 rbrooks@indium.com |
Solder paste, TACfluxes, wave solder flux, polymer products and other products for SMT assembly. | Solder paste, flux technology, SMT process optimization and troubleshooting, wave soldering. | Global |
| IVAN CASTELLANOS Technical Support Engineer
|
Tel: +52-333-441-4009 Fax: +52-333-670-5106 icastellanos@indium.com |
Solder paste, TACfluxes, wave solder flux, polymer products and other troubleshooting, products for SMT assembly. | Solder paste, flux technology, SMT process optimization and troubleshooting, wave soldering. | Mexico |
| YONG KWANG CHIA Technical Manager 
|
Tel: +65-62688678 Fax: +65-62685646 ykchia@indium.com |
Solder paste, TACFluxes, wave solder flux, polymer products and other products for SMT assembly. | Fluxes, solder paste and alloy selection for application assistance. | Singapore |
| MICHAEL FENNER Technical Projects Manager 
|
Tel: +44-1908-580400 Fax: +44-1908-580411 mfenner@indium.com |
Solder paste, TACfluxes, wave solder flux, polymer products for SMT assembly. Solder alloy and pure indium fabrications including preforms, Integrated preforms, wire and ribbon for electronic assembly. | Solder paste, flux, alloy & interconnect polymers selection assistance for electronic packaging. SMT process optimization and troubleshooting. Solder preform & other solder fabrications application assistance. Indium metal application assistance. | Europe |
| GULF GUO Technical Manager 
|
Tel: +86-512-62834900 gguo@indium.com |
Solder paste, TACfluxes, wave solder flux, polymer products and other products for SMT assembly. | Solder paste, flux technology, SMT process optimization and troubleshooting, wave soldering. | China |
| JIM HISERT Technical Support Engineer |
Tel: +1-(800) 4-INDIUM or +1-(315) 381-7592 Fax: +1-(315) 853-1000 jhisert@indium.com |
Semiconductor Assembly Products, including thermal interface materials, dispensing solder pastes, fluxes, spheres and fabrications. | Semiconductor Assembly Products and process optimization, solder paste, flux technology, SMT process optimization and troubleshooting. | North America |
| FRANK KOMITSKY JR. Market Manager |
Tel: +1-(800) 4-INDIUM or +1-(315) 381-7539 Fax: +1-(315) 853-1000 fkomitsky@indium.com |
North America | ||
| RONALD C. LASKY Senior Technologist |
Tel:+1-(508) 930-2242 Fax: +1-(508) 533-5678 rlasky@indium.com |
North America | ||
| NING-CHENG LEE Vice President Technology |
Tel:+1-(315) 381-7613 Fax: +1-(315) 853-1000 nclee@indium.com |
North America | ||
| MARTIN WEN Technical Service Engineer
|
Tel: +86-13923708051 mwen@indium.com |
Solder paste, TACFluxes, wave solder flux, polymer products and other products for SMT assembly. | Fluxes, solder paste and alloy selection for application assistance. | China |
| DAVID MCKEE Continental PCBA Specialist
|
Tel: +44-1506412087 Fax: +44-1506414857 dmckee@indium.com |
Europe | ||
| CHRIS NASH Technical Support Engineer
|
Tel: +1-(315) 381-7521 cnash@indium.com |
Solder paste, TACFluxes, wave solder flux, polymer products and other products for SMT assembly. | Fluxes, solder paste and alloy selection for application assistance. | North America |
| WISDOM QU Technical Service Engineer
|
Tel: +86-13506264715 Fax: 86-512-628349911 wqu@indium.com |
Solder paste, TACFluxes, wave solder flux, polymer products and other products for SMT assembly. | Fluxes, solder paste and alloy selection for application assistance. | China |
| SEHAR SAMIAPPAN Senior Technical Engineer
|
Tel: +60-12-4839314 Fax: +60-4-587-1766 ssamiappan@indium.com |
Solder paste, TACfluxes, wave solder flux, polymer products and other products for SMT assembly. | Solder paste, flux technology, SMT process optimization and troubleshooting, wave soldering. | Malaysia |
| DAMIAN SANTHANASAMY Technical Engineer
|
Tel: +60-17-465-2071 Fax: 6268-5646 dsanthanasamy@indium.com |
Solder paste, TACFluxes, wave solder flux, polymer products and other products for SMT assembly. | Fluxes, solder paste and alloy selection for application assistance. | Malaysia |
| DAVID SBIROLI Applications Development Program Manager
|
Tel: +1-(800) 4-INDIUM or +1-(315) 381-7531 Fax: +1-(315) 853-1000 dsbiroli@indium.com |
Solder paste, TACfluxes, wave solder flux, polymer products for SMT assembly. Solder alloy and pure indium fabrications including preforms, Integrated preforms, wire and ribbon for electronic assembly. Solder paste, flux, alloy & interconnect polymers selection assistance for electronic packaging. SMT process optimization and troubleshooting. | Solder preform & other solder fabrications application assistance. Indium metal application assistance. | North America |
| MARIO SCALZO Technical Support Engineer
|
Tel: +1-(800) 4-INDIUM or +1-(315) 381-7542 Fax: +1-(315) 853-1000 mscalzo@indium.com |
Solder paste, TACfluxes, wave solder flux, polymer products for SMT assembly. Solder alloy and pure indium fabrications including preforms, Integrated preforms, wire and ribbon for electronic assembly. Solder paste, flux, alloy & interconnect polymers selection assistance for electronic packaging. SMT process optimization and troubleshooting. | Solder paste, flux, alloy & interconnect polymers selection assistance for electronic packaging. SMT process optimization and troubleshooting. | North America |
| PAUL SOCHA Principal Applications Engineer
|
Tel: +1-(800) 4-INDIUM or +1-(315) 381-7570 Fax: +1-(315) 853-1000 psocha@indium.com |
Solder fabrications including preforms, Integrated preforms, wire and ribbon. Specialty solders, flux. Indium chemicals and indium plating baths. | Solder alloy/flux recommendations for customer design requirements. Preform design guidelines. Application assistance for indium metal and chemicals. | North America |
| KARTHIK VIJAYAMADHAVAN Technical Support Engineer
|
Tel: +1-(800) 4-INDIUM or +1-(315) 381-7519 Fax: +1-(315) 853-1000 kvijay@indium.com |
Solder paste, TACfluxes, wave solder flux, polymer products for SMT assembly. Solder alloy and pure indium fabrications including preforms, Integrated preforms, wire and ribbon for electronic assembly. Solder paste, flux, alloy & interconnect polymers selection assistance for electronic packaging. SMT process optimization and troubleshooting. | Solder paste, flux, alloy & interconnect polymers selection assistance for electronic packaging. SMT process optimization and troubleshooting. | North America |
| AMANDA WHITTEMORE Applications Engineer
|
Tel: +1-(800) 4-INDIUM or +1-(315) 381-7599 Fax: +1-(315) 853-1000 awhittemore@indium.com |
Solder fabrications including preforms, Integrated preforms, wire and ribbon. Specialty solders, flux. Indium chemicals and indium plating baths. | Solder alloy/flux recommendations for customer design requirements. Preform design guidelines. Application assistance for indium metal and chemicals. | North America |
| GRACE SOH Technical Engineer |
Tel: 6268-8678 x42 Fax: 6268-5646 gsoh@indium.com |
Solder paste, TACFluxes, wave solder flux, polymer products and other products for SMT assembly. | Fluxes, solder paste and alloy selection for application assistance. | Asia/Pacific |
| CRISTIAN TUDOR Technical Support Engineer
|
Tel: +40-723-171-398 Fax: +40-256-491-008 ctudor@indium.com |
Solder paste, TACfluxes, wave solder flux, polymer products and SMT materials. | SMT, including Solder paste, Flux technology, SMT process optimization and troubleshooting, wave soldering. | Europe, Romania |
| ANDY WEI Technical Service Engineer
|
Tel: +86-13609620615 Fax: 86-775-86104409 awei@indium.com |
Solder paste, TACFluxes, wave solder flux, polymer products and other products for SMT assembly. | Fluxes, solder paste and alloy selection for application assistance. | China |
| AARON YAN Technical Service Engineer
|
Tel: +86-13812739985 Fax: 86-512-628349911 ayan@indium.com |
Solder paste, TACFluxes, wave solder flux, polymer products and other products for SMT assembly. | Fluxes, solder paste and alloy selection for application assistance. | China |
| WANG YONG Technical Service Engineer
|
Tel: +86-13812799637 dwang@indium.com |
Solder paste, TACFluxes, wave solder flux, polymer products and other products for SMT assembly. | Fluxes, solder paste and alloy selection for application assistance. | China |