A while ago, my colleague, Jim Hisert, interviewed me and wrote a Technical Support Spotlight piece on me.
Now that I’ve been in the Technical Service department for a while, I’ve decided to join my colleagues in blogging. Here is a little bit of background:
At Oklahoma State University I earned a B.S. Degree in Chemistry, with honors.
I worked for about five years in our R&D department here at Indium before moving over to Technical Support. My main focus was on solder flux and paste creation and hands-on applications.
I earned my Lean Six Sigma Green Belt from the Thayer School of Engineering at Dartmouth College and was also certified in IPC-A-600 and IPC-A-610-D.
Through face-to-face visits, emails, and phone calls I have interacted with hundreds of customers.
My main region of focus is the Northeastern US, where I also have done trade shows and visited many customer sites.
I hope to use my blog as a place to discuss new technologies as well as to answer some of the questions that I get asked fairly regularly by customers. You can expect to see updates related to applications and situations I've seen in my travels, as well as suggestions and thoughts related to them.