E-mail is easy, and helps clarify requests and information, however talking directly with a Technical Support Engineer or Application Engineer allows an instantaneous flow of ideas. I’ve worked on a lot of customers projects through both e-mail and phone conversations and (without a doubt) the best way to work together is to combine the two media. Direct conversation should be followed-up by an e-mail to clarify the main topics discussed and to form a paper-trail should the same issue arise months or years later – or with a different set of people.
We’re a Lot Closer When You Call
Indium Corporation Blogging Team
Indium Corporation Blogging Team
Our blogging team includes engineers, researchers, product specialists, and industry leaders. We share expertise in solder materials, electronics assembly, thermal management, and advanced manufacturing. Our blog offers insights, technical knowledge, and solutions to inspire professionals, showcasing product innovations, trends, and best practices to help readers excel in a competitive industry.
