indium Corporation
Privacy Policy
Indium Corporation recognizes the importance of protecting your privacy. This Privacy Policy describes how Indium Corporation collects, stores, and uses your personal data.
What is Personal Data?
Depending on the service you request, we may collect personal data such as names, email addresses, mailing addresses, phone numbers, company names, job titles and additional contact information.
Additional data and information may be automatically collected and provided to us regarding your website usage through your internet service providers using cookies or other tracking technologies (e.g. web beacons), which may include the date and time of your visit, geolocation, browser types, pages you visited, website addresses from which you came, email communications, or other electronic interactions you have with us and our social media sites. Information we track may also include your IP address, operating system, hardware, and mobile network information.
While we strive to maintain data security and integrity, no security system is impenetrable and we do not guarantee or warrant the security or protection of your personal data or information, and you assume the risk of access, misuse or disclosure of your personal data and information by unauthorized parties (e.g. a hacker or cyber attacker). By using our website or providing personal data, you acknowledge cyber vulnerabilities, that internet communications may be accessed by third-parties and that transmitting information to our website is done at your own risk.
When We Collect
We collect personal data when you:
- Place an order
- Complete a form requesting assistance
- Download content
- Register to use one of our online calculation tools
- Comment on one of our blog posts
- Connect with us via social media
- Visit us at an industry event
- Visit our mobile site
How We Use It
We use the information described above to:
- Process your order and manage your account
- Provide requested information, items, or services;
- Respond to your request or further process your submitted form
- Verify your identity to ensure security for one of the other purposes listed here
- Improve our services to personalize your repeat visits to our website
- Contact you to deliver information we think may be of interest to you
- Enhance the security of our network and information systems
- Determine the effectiveness of our campaigns and advertising
We will not trade, sell or share your personal data with any third party without your consent.
When contacting individuals who reside in the European Union, we comply with the requirements of the Data Protection Act 2018 (DPA18). We only contact you or collect, use or disclose your personal data in the necessary and legitimate interests of the company, in compliance with laws and governmental authorities or for purposes that are compatible with the context in which your personal data was collected. For purposes of marketing communications, we obtain consent via an opt-in check-box on our online “contact us” forms and trade show lead forms. Personal data collected through our website may be processed and stored in the United States or any other country where Indium Corporation maintains offices. Your data will be processed in accordance with the provisions of applicable General Data Protection Regulation (GDPR) and similar data protection laws.
In carrying out our business, including our obligations to you, we may also use sub-contractors. These will include website hosting services, software providers, payroll processors, and marketing agencies. These subcontractors are required to protect your privacy in a manner consistent with this Privacy Policy and to abide by applicable data protection laws.
Where we process your personal data based on your consent, you have the right to withdraw that consent at any time without reason. You can opt-out by using the unsubscribe/opt-out of any marketing communication we send to you or contact our Data Protection Officer. You can also write to us at:
Data Protection Officer
Indium Corporation
301 Woods Park Drive
Suite 301
Clinton, NY 13323
USA
We may use information that has been aggregated with information from other uses and otherwise anonymized and deidentified in a manner that does not allow third parties to identify you. For example, we may inform third parties about the number of users that visit our website and the activities that they conduct while on our website.
Data Retention
We keep your personal data in connection with the products and services you have purchased from us for accounting, legal, and tax purposes. This time period can vary based on geographic location and is often a requirement of our customers and regulatory authorities. Please contact us if you have any questions about our data retention policy.
In terms of personal data we use for marketing, we will keep this data for as long as we are able to market to you and if you withdraw your consent or opt-out of marketing communications, we will keep your contact details only to ensure that we do not contact you again for marketing purposes.
For European Residents
As part of our processing activities, we may transfer your personal data to the United States of America (USA). We will ensure that we have written agreements with our data processors to ensure we comply with the DPA18 and GDPR. If you are unhappy with any aspect of our handling of your data you can make a complaint to the Information Commissioner’s Office at https://ico.org.uk/concerns/ or with the supervisory authority established for your location in the European Economic Area, the UK or Switzerland.
Marketing
We would like to use your personal data to send you details of products or services that we offer that we have identified as likely to be of interest to you. We will only send you information in line with the preferences you indicated when you provided the personal data.
If at any point you would like to opt-out of receiving communications from us, or would like to change the channels (such as email or post) that we use to contact you, please contact our Data Protection Officer.
Cookies
Cookies are pieces of information that some websites transfer to a visitor’s web browser when first visiting any pages on our website. They are used for record-keeping purposes and to make website navigation easier by performing certain functions, such as saving passwords relevant to the site, remembering personal preferences, or analyzing how well our website is performing. They also help us to recommend content we believe would be most relevant to you.
Browsers are usually set to accept cookies; however, if you prefer not to receive cookies, you typically have the option of resetting your browser to refuse them. If you want to know how to do this please look at the menu on your browser, or look at the instruction on http://www.allaboutcookies.org/. Please note, however, that if your browser is set to refuse cookies, it is possible that some of the functionality offered by our website will not be available or work as effectively for you.
Your Rights
You have rights in respect to your personal data. If you want to exercise any of these rights, please contact our Data Protection Officer.
The right to be informed – you have the right to be told about the collection and use of the personal data you provide. This privacy policy sets out the purpose for which we process your personal data, how long we will keep your data and who we will share your data with.
Right of access – you have the right to know whether we are processing your personal data, and to a copy of that data. We would need as much information as possible to enable us to locate your data.
Right to rectification – you have the right to have any of your incorrect personal data corrected or completed if it is incomplete. You can make this request verbally or in writing. We will need as much information as possible to enable us to locate your data.
Right to erasure – this right, often referred to as the right to be forgotten, allows you to ask us to erase your personal data where there is no valid reason for us to keep it.
Right to restrict processing – you have the right to ask us to restrict processing of your personal data.
Right to object – you have the right to object to our processing of your personal data based on legitimate interests or for direct marketing.
We will respond to your requests and notices within a reasonable timeframe and in accordance within the requirements, frequency and timing specified by applicable law. We may decline part or all of your requests or notices as permitted by applicable law, and we will inform you of the reason for the decline.
Third Party Websites
Our website includes links to other websites that may have privacy practices that differ from those of Indium Corporation. Our Privacy Policy does not apply to those other sites and we encourage you to review the privacy policies of these third-parties and exercise caution before providing your personal data to them. If you submit personal information to any of those sites, your information is governed by the privacy statements specific to those sites and we are not responsible for the privacy practices of those third-parties.
Children
We do not sell products or services to children under the age of 18. We do not knowingly collect personal data from children under the age of 13. By using our website, you certify that you are over the age of 13.
Changes to our Privacy Policy
We will review our Privacy Policy from time-to-time. Any policy changes will be posted on our website. If we make any material changes to the policy (i.e. a change that expands the allowed uses or disclosures of your personal data), we will communicate these to you. Your continued use of the website will confirm your acceptance of the changes.
How to contact us
Please contact us if you have any questions about our Privacy Policy or information we hold about you.
- Email: Data Protection Officer
- Mailing address: Data Protection Officer, Indium Corporation, 301 Woods Park Drive, Suite 301, Clinton, New York 13323 USA
This Privacy Policy is effective April 28, 2025.