The continuation of The Professor’s second visit to ACME……
“Well what should we do Professor?” John said weakly. “Clearly, not shut the line down over the lunch hour,” The Professor responded quickly. “We can’t,” said John, “the operators are all friends and they count on having lunch together.”
“How much are they paid per hour?” asked The Professor.
“Ten dollars,” replied John.
“You can pay them $15 per hour and still make more profit if they keep the line running over the lunch hour,” The Professor opined.
“Fifteen dollars per hour for the lunch time or the 40 hour week?” John asked nervously.
“For the whole week,” was The Professor’s reply.
“I find that hard to believe,” John shot back.
“Consider this,” said The Professor, ” your line is up only 9.7% of an 8 hour shift, that’s only 47 minutes. Today you lost 95 minutes over the lunch hour. You may be able to increase your uptime to greater than 15%, by keeping the line running over lunch. I modeled your business with ProfitPro3.0 cost estimating software, your company will make millions more per year if you keep the lines running over lunch. I have worked with other companies to make this change, it is really easy with a 30 minute lunch hour. If 5 people normally run the line, you have just one stay back over lunch hour, that way each person only misses the lunch hour once a week.”
John thought optimistically, “There is such a thing as a free lunch.”
“Now let’s talk about what we can do to double the uptime from the 15% we will get by running the lines over lunch,” said the Professor.
帕蒂惊讶地听着这一切，教授对 ACME 的帮助超出了她的想象。
Yes, John will keep his job. What is The Professor’s plan to get uptime to 30% or more? We still haven’t learned where Patty will go to dinner. Stay tuned for the latest.
干杯
罗恩博士
罗恩博士注：尽管这看起来令人惊讶，但这个故事却是基于真实事件。正常运行时间的数字和改进都来自真实案例。任何一家正常运行时间能达到 35% 或更高的公司，都能与世界上的任何人竞争，即使是在低劳动率国家。遗憾的是，很少有公司知道自己的正常运行时间，也很少有公司迫切希望改善正常运行时间。
